Contact Us
Everything you need to find us, get here safely, and reach us with questions.
— FIND US
Address, operating hours, and directions
Questions before you visit? Call us on (03) 9119 1055
Address & Parking
Enter via, 55 Commercial Rd, Alfred Ln, Melbourne VIC 3004
Located next to The Alfred Emergency Department.
Limited street parking available on Commercial Rd and St Kilda Rd, with additional nearby paid parking.
Phone
(03) 9119 1055
Opening Hours · MON–SUN, 8AM–10PM
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Current Waiting Time
8:00am - 10:00pm
8:00am - 10:00pm
8:00am - 10:00pm
8:00am - 10:00pm
8:00am - 10:00pm
8:00am - 10:00pm
8:00am - 10:00pm
— GETTING HERE
Parking & Transport
Whether you're travelling by car or public transport, the information below can help you plan your visit.
Parking
Limited street parking available on Commercial Rd and St Kilda Rd, with additional nearby paid parking.
Public Transport
Accessible via Tram Route 72, which stops directly outside the clinic.
— ACCESSIBILITY
Accessibility
We are committed to providing a safe, welcoming and accessible healthcare environment for all patients. If you have specific accessibility requirements or would like assistance before your visit, please contact our team.
(03) 9119 1055
Walk-in patients welcome
No appointment required
Bulk billed
Patients of all ages
— HAVE YOUR SAY
Your feedback matters
We’re committed to providing safe, high-quality care.
Your feedback helps us understand what’s working well and where we can improve the experience of our patients, families, and carers.
If you have a concern about your care, the quickest way to resolve it is to speak with our clinical team on the day wherever possible.
This feedback form is not monitored for urgent medical concerns. For medical advice, call 1800 MEDICARE (1800 022 222), contact your GP, or attend your nearest Emergency Department. In an emergency, call Triple Zero (000).
Sharing your feedback is confidential and will not affect the care you receive.
Compliments & Recognition
Recognise a team member who made a difference
Concerns & Complaints
Raise a concern about your experience
Ideas & Suggestions
Share an idea or a suggestion
KNOW YOUR INFORMATION RIGHTS
Need emergency care?
If you're experiencing chest pain, severe breathing difficulties, signs of stroke, or another life-threatening condition, call Triple Zero (000) immediately.